Job Description

Job Description

Project Overview:

As part of an enterprise Microsoft 365 migration initiative, we are seeking a seasoned Technical Writer who is also a power user of Microsoft 365. This role is critical in helping end users transition smoothly from one Microsoft 365 tenant to another. Clear, accurate, and user-friendly documentation is essential to ensure adoption, minimize errors, and maintain productivity during the migration.

Key Responsibilities:

• Author and maintain comprehensive how-to guides for end users navigating the Microsoft 365 tenant migration.
• Translate complex technical processes into clear, concise, and accessible instructions for non-technical users.
• Test and validate documentation for accuracy, completeness, and technical correctness.
• Publish and manage content on SharePoint, including real-time updates for breaking news, policy changes, or procedural shifts related to the migration.
• Collaborate with project stakeholders to ensure documentation aligns with goals and user needs.

Required Skills & Experience:

• Proven experience as a technical communicator simplifying complex systems for end users.
• Deep expertise in Microsoft 365, including tenant environments, apps, and user workflows.
• Highly detail-oriented with a focus on clarity, usability, and precision.

Preferred Attributes:

• Proactive consultant mindset: able to provide insights, recommendations, and best practices beyond just producing documentation.
• Strong organizational and collaborative skills to work effectively with stakeholders.

Tools & Technology:

• Microsoft 365 expertise required.
• Consultant must provide their own tools and laptop.
• AI tools usage: not required.

Start Date: ASAP

Location: Virtual (8am – 5pm PT)

Project Duration: 8 weeks, full-time; potential extension 1–2 days per week for ongoing maintenance

The pay range for this is $55.00 to $60.00 per hour on W2 basis. Individual pay is determined by a number of factors, including but not limited to skill set, depth of experience, relevant education, certifications and specific work location.

Clarity Consultants is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, orientation, gender identity, disability or protected veteran status.

About Us:

Clarity Consultants helps you take Talent Development objectives from vision to reality. Our elite L&D consultants deliver game-changing strategies and training. The world’s most forward-thinking companies trust Clarity to design, develop, and deploy learning programs that create more engaged and future-ready employees. For over 30 years, we’ve provided consulting talent for every element of learning and talent development including Needs Assessments, Learning Strategy & Planning, Instructional Design & eLearning Development, Training Facilitation & Delivery, Learning Technology Strategy & Support, Organizational Development & Change Management.

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