Job Description

JOB DESCRIPTION: SALES ASSISTANT Position/Title: Sales Assistant Exempt/Non-Exempt: Exempt Reports to: Territory Sales Manager GENERAL SUMMARY OF POSITION: The basic responsibility of a Garland Staffing Solutions Sales Assistant is to assist a Sales Manager in achieving maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services. The Sales Assistant will also conduct inspections of roof installations in progress, digital photo reports, creating reports with custom software RAMP (roof asset management program), researching territory for competition and potential contractors, telemarketing and assisting the Sales Manager with trade shows and seminar opportunities. CORE & ESSENTIAL FUNCTIONS: TASKS: Develop a strong roofing knowledge and skill base by conducting roofing investigations, inspections and demonstrations and become highly proficient in the technical aspects of roofing by (1) being knowledgeable about roofing techniques, laws and codes and (2) engaging in the practical aspects of inspecting and analyzing roofs. Promote, sell and secure orders from existing and prospective customers through a relationship-based approach in the assigned territory/market segment to generate new business for products and services Track jobsite progress via daily reports and photographs. Monitors the work and compares work in place to the schedule requirements Enforce quality assurance and control for compliance with the specification. Provide daily updates to Sales Manager. Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. Provide high-quality customer service to accounts who have questions regarding their invoices by means of phone calls, emails, and/or in-person meetings. Make telephone calls and in-person visits and presentations to existing and prospective customers. Research sources for developing prospective customers and for information to determine their potential. Develop clear and effective written proposals/quotations for current and prospective customers. Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups. Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. Participates in trade shows and conventions. Establish goals and priorities and prepare for contingencies by carrying appropriate samples and materials to presentations and otherwise evidence a high level of sales-oriented activity. Determine the cost-effectiveness of each account by sizing up the customer’s problems and needs while always being cognizant of personal objectives and the potential profit contribution to the company. Provide customer service, handle complaints, forecast and expedite shipments and develop personal relationships. Ability to work and cooperate as a member of a team in the overall marketing strategies of Garland Staffing Solutions by exemplifying a good attitude and the acceptance of responsibility to coordinate efforts and cooperate with appropriate objectives at all levels. Cooperation implies a willingness to handle special projects, assist at trade shows, and adhere to company sales and marketing policies. All other duties as assigned. QUALIFICATIONS & SKILLS: Must possess a high school diploma or equivalent and a post-secondary degree is preferred. Must successfully pass all required background screenings and obtain the requisite security clearance(s) to gain access to locations which require more stringent background scrutiny (example: military bases/installations). Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach). Must be results-orientated and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills. Proficiency in using Microsoft Office Suite applications and contact management software. Driving is a requirement for this position. Therefore, must have the ability to travel domestically via operating a motor vehicle and maintain a valid driver license and driving record which is acceptable to our insurance provider. Must have a vehicle in good working condition and ensure it meets all safety, insurance, and legal requirements. The ability to travel by plane and/or overnight travel may also be required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Adherence to health and safety regulations (e.g. use of protective gear). PHYSICAL REQUIREMENTS: Must be able to carry, push, pull, reach and lift up to 50 lbs. of roofing material routinely; climb ladders/ extension ladders routinely; climb ladders.; climb and traverse different roof levels; read at, above, and below shoulder height; occasionally stoop, kneel or crouch; sufficient manual dexterity required to operate equipment and to cut and manipulate products/ materials and use a flashlight; tolerate inclimate weather, including heat, cold, humidity, and rain; and have a normal range of tolerance to household and other types of typical industrial/ construction chemicals and solvents. Ability to occasionally work evenings, weekends, and overnight travel required. Must have the ability to travel domestically by plane, operate a motor vehicle, maintain a valid state motor vehicle driver license, and maintain an acceptable motor vehicle driving record. Must be able to communicate orally in a clear, concise and effective manner with the customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings. Ability to use a telephone for communication. Maintaining regular predictable and punctual attendance at assigned job locations is essential. Ability to establish and maintain effective working relationships with others. Use office equipment such as a personal computer, copier and facsimile machines. Ability to communicate in writing in a clear, concise and effective manner. Sit, stand, and/or walk for extended time periods. Hearing and vision required to be within normal ranges. Ability to accurately distinguish color variation. EQUAL OPPORTUNITY EMPLOYER: The Company is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, protected veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age, disability, or any other legally protected characteristic under applicable law. The Company is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with The Company, please send an e-mail to hr@garlandind.com to let us know the nature of your accommodation request and your contact information.

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