Public Safety Dispatcher I Job at Syracuse University Department of Public Safety, Syracuse, NY

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  • Syracuse University Department of Public Safety
  • Syracuse, NY

Job Description


  • Communicate via radio and telephone with patrol units, with various University service and auxiliary departments and with the Onondaga County 911 Center. 

  • Practices proper radio dispatching techniques using appropriate terminology in a calm and professional manner.

  • Monitor, acknowledge and dispatch various alarms and access control systems events, and is responsible for monitoring a vast campus wide closed circuit television ( CCTV ) video security system.

  • Provide professional and composed verbal communications with outside police agencies and the general public; maintaining sound customer service practices and meeting the needs of community members under sometimes stressful conditions is essential. 

  • Operate an extensive array of law enforcement and emergency related communications equipment as well as the latest computer software related technologies, including alert systems, intrusion and duress alarms.

  • Manage all records pertaining to daily tour of duty. 

  • Prioritize all radio and telephone communications. 

  • Answer multiple telephone lines, receiving emergency and non-emergency calls for law enforcement, safety and security services, and dispatch patrol and other units to respond.

  • Make urgent and critically important decisions regarding emergency situations based on knowledge, skills and policies and procedures.

  • Monitor video security system  CCTV as assigned and report and/or dispatch any anomalies. 

  • Service all walk-in customers

  • Perform administrative duties such as data entry and retrieval, information filing, record-keeping, supply and equipment inventory and repair requests.

  • Runs  NYSPIN / NCIC inquiries as requested.

  • Monitor key control.

  • Comply with all Federal, State and Local regulations relative to communications and protected data and information.

  • Report technical problems clearly and expeditiously to appropriate department/division.

  • May perform or safety, security or community service related duties as assigned.

  • Other duties as assigned.

Salary/Compensation: $21.79 per hour

recblid r2j3lvmso8ii21n7i5p6ac7eqnd81s
Syracuse University Department of Public Safety

Job Tags

Hourly pay, Local area,

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