Help Desk Technician Job at LaSalle Network, Vernon Hills, IL

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  • LaSalle Network
  • Vernon Hills, IL

Job Description

Compensation: $20 – $22/hr
Benefits: Medical, Dental and Vision insurance offered
Location: Vernon Hills, IL
Work Model: 100% onsite, Monday–Friday

LaSalle Network is excited to bring on a Help Desk Technician for a growing team that values collaboration, problem-solving and strong communication. This contract Help Desk Technician will support a major hardware upgrade effort and provide daily hands-on troubleshooting for onsite users. If you’re looking to boost your IT career inside a large, dynamic environment, this role is for you.

What’s the job?

  • Deploy, replace and configure 200+ laptops for on-site users

  • Image devices and set up software configurations

  • Assist with Office 365 administration and user permissions

  • Troubleshoot Windows and Mac OS issues

  • Support data migrations and OneDrive transitions

  • Build strong rapport with plant managers and on-site teams

  • Maintain hardware inventory and order equipment when needed

  • Document configurations and troubleshooting procedures

What’s needed?

  • Experience imaging and deploying desktops/laptops

  • Strong understanding of Windows and Mac OS

  • Hands-on O365 admin experience

  • Knowledge of Active Directory

  • Ability to prioritize multiple requests

  • Excellent communication and customer service skills

  • Comfort working onsite in a fast-paced environment

What’s in it for me?

  • $20 – $22/hr compensation

  • Medical, Dental and Vision coverage

  • Exposure to enterprise hardware refresh work

  • Opportunity to build long-term relationships within a large organization

  • Skill development in O365, deployment and device management

Take the next step in your IT career and apply for this Help Desk Technician role today!

Job Tags

Contract work, Temporary work, Work at office, Monday to Friday,

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