Job Description

Are you a recent finance graduate looking to join one of the top companies in the Investment Banking industry?

Are you looking to start your professional career and grow at an Entry-Level opportunity?

Do you have customer service  experience?

If you answered yes to those three questions, then today!

Acara Solutions seeks highly qualified candidates to work H ybrid with our client in Boston, MA . Interested?

Here's what you'd do:

• The client Service Rep is an entry-level position responsible for servicing and maintaining oversight of their assigned client relationships. 
• The individual focuses on the Fund Accounting, Administration, and Custody disciplines and the applicable product offering for assigned client relationships. 
• The CSR will assist more senior team members in overseeing operational production, client accounts, client conversions, reporting, and analyses to ensure high client satisfaction. 
• Work effectively to support client requests, deliverables, and issue resolution.
• Effectively monitor and respond to client inquiries.
• Assist in activities that support the measurement of Client Service Standards across the various products clients provide to our clients.
• Provide filtering and escalation for client requests.
• Utilize relevant internal technology solutions to manage and escalate client inquiries effectively.
• Provide timely responses and solutions to internal inquiries, escalating to Sr. Client Service Rep. as necessary.
• Develop an in-depth knowledge of one of the core functions of service delivery fund accounting or custody.

Here's what you'll get:

Pay: $24.00 / hr.

Hours: 40 hrs/Week. 

Length: Temp to Perm (6 Months ).

Sound like a good fit?

TODAY

About Acara  Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Job Requirements

Required Skills / Qualifications:

• Bachelor's Degree (BA) in Finance or Accounting.
• Minimum 6 months of customer service experience.

Preferred Skills / Qualifications:

• Good written, verbal, and presentation skills.
• Aptitude for numbers, accuracy, and organization.
• Ability to work accurately and quickly under pressure.
• Creative problem-solving skills, including identifying, recommending, and implementing solutions.
• Ability to learn and adapt to new technologies and systems.
• Language skills commensurate with office location and client relationships supported.
• Ability to work in a collaborative environment that requires collaboration with multiple teams.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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