Job Description

Job Description

Job Description

The HOA Community Manager will be responsible for the management and operational oversight of an assigned portfolio that may include single-family homes, townhomes, and/or condominiums. This person is the direct report for the Board of Directors in managing the overall functions of the Community Association.

Responsibilities:

* Manage homeowner communication to ensure a high level of service including timely and complete responses and resolutions.

* Compile and submit complete and accurate annual budget(s), including analysis of assessments, reserves, and assets while meeting deadlines and demonstrating thorough analysis and consideration for the goals of the community.

* Manage and perform property visits, compliance tracking and enforcement of grounds, facilities, and equipment, hiring contractors for services like security, maintenance, and landscaping.

* Manage insurance requirements and assist in claim management.

* Coordinate preparation and execution for all Board of Director and Homeowner meetings.

* Maintain accurate and complete owner records and keep updated in software system.

Work Environment and Physical Demands:

This position operates in a professional office environment as well as in the field. Use of personal car will be required for certain aspects of the position, and employee must maintain proper licenses and self-insurance to operate a personal motor vehicle. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

This is a full-time, exempt position that may evolve evenings and weekend work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms.

Qualifications:

* Self-starter and team player

* Ability to learn quickly and use available resources to research solutions.

* Ability to work in fast paced environment, muti-task and pay attention to details.

* Excellent verbal and written communication skills.

* Strong organizational, problem solving, and analytical skills.

* Ability to manage workflow and shift priorities.

* Willingness to learn company processes and procedures and use new software.

* Adaptable and dependable with professional demeanor and solid attendance record.

* Ability to work independently, but with accountability to achieve end results.

* Proficient to advanced knowledge of MS Office Suite.

Education and Professional Experience:

* Minimum of two to three years Homowners Association (HOA) Management experience, or equivalent combination of education and experience.

* Working knowledge of federal and state laws, association CC&Rs, bylaws, and other documents governing the operation of community associations.

* Comprehensive knowledge of management practices, accounting [procedures, personal practices, contract management, facilities and association maintenance, association communications, and risk management.

* Microsoft Office proficiency.

* Valid driver's license, current liability insurance and reliable transportation.

* Industry designations strongly preferred.

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