Job Description

Job Description

Job Description

Position Overview

The Wholesale Manager is responsible for maintaining and managing Spectrum Labs’ wholesale distributor and retail relationships. The primary focus of this role is to ensure account stability, minimize churn, and support day-to-day operations. This position is key to sustaining a reliable wholesale channel while coordinating with internal teams to align with overall revenue strategy.

Key Responsibilities

• Manage and maintain existing wholesale accounts, ensuring contractual obligations are met.
• Serve as the primary point of contact for top distributors and retail partners.
• Coordinate with Customer Service to handle order processing, issue resolution, and routine account support.
• Collaborate with the Chief Revenue Officer to support channel marketing strategies and promotions.
• Provide basic sales forecasts to inform supply chain and inventory planning.
• Monitor account health and proactively address potential risks to retention.
• Identify opportunities to improve account efficiency and communication processes.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field preferred.
• 3–5 years of experience in wholesale management, distributor management, or account management.
• Strong understanding of B2B sales processes and distributor networks.
• Excellent communication and relationship management skills.
• Ability to coordinate cross-functionally with Customer Service, Operations, and Marketing.
• Detail-oriented and highly organized, with the ability to manage multiple accounts simultaneously.

Preferred Skills

• Experience in consumer goods or regulated industries.
• Familiarity with inventory forecasting and supply chain processes.
• Proficiency with CRM or ERP systems for account and order management.

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