Job Description

ROLE AND RESPONSIBILITIES
As a Systems Administrator, you will work closely with the lead systems administrator. Together, you will serve as the points of contact for Tier I through Tier III resolutions. Many of the tasks will be the management and administration of server and network systems with minimal configuration changes. You will also coordinate with the other Navy program offices and headquarters to manage enterprise-wide concerns and resources. An in-depth understanding of network protocols as well as Microsoft Windows 11 operating systems is required in supporting near 100% resource availability. Day to Day responsibilities will require the following: • The ability to respond, resolve and escalate requests via phone, email and ticketing system
• Follows security procedures & regulations for processing/controlling classified material access • The ability to provide user training and documentation in Microsoft applications, Adobe, Mobile devices and best practices • Coordination with third party vendors for services and resource acquisition and support
• Windows Server management
• Knowledge and support for video teleconferencing systems
• Management of server and network closets, cabling
• Experience in Microsoft Exchange management tools
• Knowledge in other technologies such as RSA authentication, Checkpoint firewalls, SCCM, iPhones, Blackberry Enterprise Server, Cisco LMS, Purebred, Apple Business Manager
• Utilization of Active directory for various levels of account and security management • Vulnerability management, incident response
• Ability to lift standard IT equipment for installations moves, etc.
• Manage and maintain Conference Rooms; update cabling, when necessary, maintain AV Rack and ensure proper cabling and organization is utilized, setup/breakdown of equipment for special events, provide hands-on assistance with customers during initial setup of meetings.
• Maintains current knowledge of relevant technologies as assigned.
• Provides occasional on-call support after normal business hours.
• SAN management: optimization, creating backups/restores, data integrity
• The ability to document and report status and provide security guidelines to leadership
• Maintain inventory of physical assets assigned to site.
• Assist customer(s) with login and VPN connection of on-site tablets.
• Experience with Common Access Card (CAC) Public Key Infrastructure (PKI), including certificate publication and recovery.
• Build and issue assets, including laptops, desktops, iPhones, etc.
• Any additional responsibilities assigned by the project manager, lead systems administrator, or government lead. QUALIFICATIONS • CompTIA Security+ (or equivalent)
• Windows 11 Operating System Training Cert
• Active Top-Secret Clearnce
• 4-6 Years’ Experience in IT, preferably in a DOD environment

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