Store Manager - The UPS Store Job at The UPS Store, Raleigh, NC

M2liUWFuMmYydmZCVVBRM3RiekRwOFoyZ0E9PQ==
  • The UPS Store
  • Raleigh, NC

Job Description

Job Description

Job Description

Job description

The UPS Store is a privately owned franchise and a subsidiary of United Parcel Service, which provides shipping, shredding, printing, faxing, passport photos, personal and business mailboxes, and notary services.

We are looking for a driven retail store manager who is responsible for all aspects of daily operations. The store manager delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.

The ideal candidate has previous retail management experience, strong computer and internet skills, a college degree, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who tries to learn all aspects of the business in the shortest possible time. Previous print production experience, notary, or shipping experience is a huge plus.

 

RESPONSIBILITIES

Delivers outstanding customer service to customers and telephone inquiries

Continuously practices good listening skills with customers, UPS Store team members, and leadership

Takes ownership of the customer’s shipping needs and offers viable solutions

Takes action to learn all product and service offerings, alternative solutions, and industry trends

Operates all equipment, software, and devices expertly and is willing to teach others

Maintains a clean, organized, and safe working environment

Performs other duties as assigned

Flexible schedule: hours of operation Monday through Friday 8:00am-7:00pm, Saturday 10:00am-5:00pm, Sunday 10:00am-3:00pm

Opening or closing store procedures

Cleaning/upkeep of the store to include inventory management

Processing claims

Maintaining postal mail services

Training compliance

The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

 

QUALIFICATIONS

Bachelor’s Degree (May be waived with 2+ years’ experience in The UPS Store, Fed-Ex, Kinkos, or any shipping / quick print shops)

Strong computer skills, including Microsoft Office and Adobe Suites * Notary certification required (will provide training if not state-certified)

2+ years of verifiable retail store management experience

Strong verbal and written communication skills

Must be able to pass a background check

Able to lift 40+ pounds

Job Type: Full-time

Job Tags

Full time, Flexible hours, Sunday, Saturday, Monday to Friday,

Similar Jobs

KA Recruiting Inc.

Medical Technologist OR Medical Laboratory Technician in Southern Alabama Job at KA Recruiting Inc.

 ...Apply for this position as a Medical Technologist OR Medical Laboratory Technician with a top facility in Southern Alabama! Location: Enterprise, Alabama About: Seeking a skilled Medical Laboratory Scientist to join our healthcare team. The role involves conducting... 

CDM Smith

Industrial Project Manager - Geotechnical/Power Transmission Lines Job at CDM Smith

 ...other characteristic protected by applicable law.Why CDM Smith?: Check out this video and find out why our team loves to work here! (...  ...support sponsorship, i.e. H-1B or TN Visas for this positionBackground Check and Drug Testing Information: CDM Smith Inc. and its divisions... 

Pasa Parcel LLC

Delivery Associate Job at Pasa Parcel LLC

 ...you can work independently, make a difference in your community, and delight hundreds of customers every day? Apply to be a Delivery Associate today with Pasa Parcel, LLC . We offer competitive compensation, benefits, a great company culture, and opportunities for growth... 

ESI

Band Director Job at ESI

 ...organize and implement daily lesson plans, performance programs and cast long term vision planning. Knowledge and proficiency with music writing software Knowledge and proficiency with music mixing, editing, basic sound equipment set up and technology integration is... 

V2X

Security Officer Job at V2X

 ...climate, fishing, diving, snorkeling, and walking to name a few. Security Officers will exercise authority as set forth under the Uniform...  ...problem-solving skills and sound judgment. + Prior overseas government contracting experience preferred. + Must be trustworthy...