Job Description

Site Security Supervisor

Pay Rate: $22.36/hr
Shift: Monday-Friday, 3PM-11PM, with availability for additional hours as needed.
Site Hours: 128 hours weekly
Location: Rochester, NH

Securitas Security Services is actively seeking a committed and enthusiastic Site Security Supervisor to lead operations at a prominent client site in Rochester, NH. This role offers an excellent opportunity for individuals eager to advance their career in security leadership.

Key Responsibilities

• Lead and supervise Security Officers and assigned personnel, ensuring adherence to post orders and completion of patrols/rounds.
• Respond effectively to incidents and escalate to the appropriate client representatives and authorities during emergencies.
• Provide coaching, counseling, and disciplinary actions for team members while accurately documenting all interactions.
• Educate and train security staff, ensuring they understand post orders and their assignments.
• Assist with payroll submission and personnel administration as directed by management.
• Collaborate with management to ensure all posts are adequately covered.
• Conduct regular inspections of the site and meet with officers to clarify expectations and tasks.
• Act as the main point of contact for the client, proactively ensuring security requirements are met while upholding exceptional customer service.
• Implement and maintain security protocols tailored to the Rochester site.
• Monitor ongoing operations and respond swiftly to incidents, coordinating with emergency services as needed.
• Maintain detailed logs of activities, incidents, and personnel documentation.
• Prepare and submit required reports to management and client contacts.
• Occasionally perform Security Officer duties based on post orders and company guidelines.
• Engage in supervisory functions consistent with company policy, including hiring, onboarding, training, scheduling, and performance evaluations.

Qualifications

• High School Diploma or GED is required.
• Two years of relevant experience, or a comparable combination of education and experience.
• Preferred: a minimum of two years in retail experience.
• Must fulfill all licensing requirements for Security Officers.

Core Competencies

• Strong leadership and motivational skills.
• Proactive and adaptable approach, approachable demeanor.
• Alignment with Securitas core values: Integrity, Vigilance, Helpfulness.
• Working knowledge of security operations and safety controls.
• Ability to quickly learn and manage multiple priorities.
• Exceptional interpersonal skills and customer service orientation.
• Strong organizational and written communication abilities.
• Capable of maintaining composure under pressure.

Working Conditions

• Ability to perform essential functions with or without reasonable accommodation.
• Regular interactions with staff, clients, and public during potentially urgent situations.
• May encounter stressful scenarios requiring decisive action.
• Must pass all necessary background checks, drug screenings, and assessments.
• Willingness to work overtime as required.
• Involves frequent computer and security system usage.
• Regularly requires sitting, standing, and walking, including navigating stairs and varying terrain.
• Occasional physical tasks such as kneeling or lifting objects.
• Clear communication capabilities are essential.
• Driving may be necessary.
• Possible exposure to adverse weather conditions while on duty.
• Handling sensitive information may be required.

Join the Securitas team, where your unique skills and perspectives are valued and enhance our mission of providing exceptional security services. We are an equal opportunity employer.

Benefits:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Discount programs
• Paid holidays
• Paid time away from work

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