Job Description
The Carrier Sales Representative is responsible for sourcing, negotiating, and managing carrier capacity to ensure the efficient, timely, and cost-effective movement of customer freight.
POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Carrier Sales Representative plays a key role in managing the company’s carrier network to ensure the efficient, reliable, and cost-effective transportation of customer freight. This position is responsible for sourcing, qualifying, and onboarding motor carriers while developing and maintaining strong, long-term relationships with dispatchers, owner-operators, and carrier partners.
The representative will negotiate competitive freight rates, analyze market trends, and provide accurate pricing insights to internal teams to support profitable operations. Daily responsibilities include securing carrier capacity, ensuring compliance and insurance requirements are met, coordinating load details, tracking shipments through delivery, and proactively resolving service issues to maintain high on-time performance standards.
Successful candidates will demonstrate exceptional communication and negotiation skills, strong market awareness, and the ability to thrive in a dynamic, high-volume environment.
This role requires a results-driven, detail-oriented professional committed to operational excellence and superior customer service.
EDUCATION/EXPERIENCE/KNOWLEDGE,SKILLS & ABILITIES
· Education : Bachelor's degree (preferred) or equivalent experience in Logistics, Supply Chain, Business, or a related field.
· Experience : 3 - 5 years of experience in freight brokerage, carrier sales, logistics, or inside sales (new graduates with strong sales aptitude will be considered for entry-level).
· Negotiation : Proven ability to persuade, influence, and negotiate rates in a fast-paced environment.
· Communication : Exceptional verbal communication skills, especially over the phone, with a professional phone presence.
· Technical Proficiency : Competency with MS Office Suite (Excel, Outlook) and experience with a Transportation Management System (TMS) software and online load boards.
· Mindset : Highly motivated, results-driven, resilient, and comfortable working in a high-volume, commission-driven sales environment.
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