Job Description

Join a Winning Team!

Proudly recognized as one of the Best Places to Work in PA for 2022, 2023, and 2024 , we’re committed to creating an environment where our employees thrive and grow.

We are seeking a results-driven Sales Specialist to join our team and play a key role in building and maintaining customer relationships, while achieving personal and store sales goals. This role requires a motivated professional who can lead by example and actively support daily operations to drive team success. The Sales Specialist will enhance customer satisfaction through outstanding service, while also supporting the growth and development of the team and driving operational excellence.

If you're looking for a company that values your contributions, invests in your development, and rewards your success — we want to hear from you!

What We Offer:

· Generous Paid Time Off and Holiday Schedule

· Monthly Profit-Sharing Bonus

· Comprehensive Low-Cost Medical, Dental and Vision

· 401(k) with Company Match

· Exclusive Employee Discounts

· Loyalty Rewards Program

Our Core Values:

• “We Serve Others”
  We are passionate about what we do, why we do it, and who we do it for. We are committed to improving the lives of all employees, customers, and business partners, helping them achieve their personal and professional goals. We create meaningful experiences for our employees and customers.
• “We Do What It Takes”
  Continuous improvement is our mindset, and we believe that creativity and innovation is everyone’s responsibility. We find ways to say “Yes” by offering “win-win” options that benefit all employees, customers and business partners.
• “We Own It”
  We are responsible for our actions, and we own our results both positive and negative. We provide open and honest feedback and learn from our experiences, always looking to improve our current situation.

Responsibilities:

• Provide customer service by greeting, assisting customers, and responding to customer inquiries and complaints. Assist in all customer on-boarding activities.
• Process payment transactions and update customer records consistent with Company policy.
• Assist in directing & implementing sales processes and other activities as needed to ensure that customers receive satisfactory service and quality goods.
• Manage, update, and maintain the store’s showroom appearance ensuring product placement, pricing, cleanliness, and related tasks are completed on-time.
• Manage and update the store’s CRM system for maximum efficiency and success.
• Perform general maintenance for the store, and product, as well as various marketing, sales and customer service functions.
• Assist in product delivery, return and service of merchandise.
• Assist in overseeing cash control functions and maintaining operating records and information.
• Perform various administrative functions for customer sales & service activities.

Hours:

Ability to work a standard 5-day, 40-hour work week on a consistent basis. Scheduled hours include Mondays through Saturdays from 9:00AM through 7:00PM. Individual schedules will vary based on business demands. Stores are closed on Sundays.

• Education - High School Diploma or GED required
• Experience –One (1) year of work experience in retail or an organization performing customer service, retail sales, and other sales related duties.
• Training – Completion of New Hire Orientation, completion of all required internal training.
• Special Requirements – The passing of a successful pre-employment drug test and background review may be required for this position. Blue Ocean has declared its stores to be a smoke-free and drug-free workplace. Random drug testing may be instituted.
• Lifting – Ability to independently lift or move items weighing up to 25 pounds and safely maneuver heavier merchandise on the showroom floor using a dolly, other safety equipment or with assistance, without causing injury or damage.
• Data Entry – The ability to enter data in a computer.

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