Job Description

Job Description

Job Description

Snelling is currently recruiting for a Recovery Analyst for an amazing company in the Homewood area! Responsible for providing quality customer support for Taxpayers through phone, email and correspondence, daily processing of payments, and working DRE projects and new client implementations.

Duties and Responsibilities of Recovery Analyst:

• Inbound/Outbound telephone customer service, handle support emails, refunds, research, resolve, and record problems.
• Review Ordinances/Acts/Legislations to become familiar with requirements, rates, municipal workflows, and representatives of city/county government.
• Prepare and assist in proofing of data and correspondence.

Knowledge, Skills and Abilities needed for Recovery Analyst

• Strong interpersonal skills and ability to speak effectively with customers and employees.
• Ability to proofread correspondence, detect and correct errors, read, and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform advanced match computations using an online, desktop calculator, or creating calculations in a spreadsheet.
• Able to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to satisfactorily resolve routine situations based on supervisor’s guidance or written or verbal instructions.

All qualified and Recovery Analyst candidates please submit resumes for immediate review. Or please call Whitney Robinson at 205.879.9950 for more information.

Snelling Staffing Services, with 70 years of staffing expertise, specializes in clerical, administrative, professional and industrial positions, permanent and temporary. There's never a fee or contract to our candidates! Snelling Staffing Services is an Equal Opportunity Employer. Snelling Staffing Services is a drug free work place.

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