Parking General Manager in Miami (Miami) Job at Legacy Parking Company, Miami, FL

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  • Legacy Parking Company
  • Miami, FL

Job Description

Job Details

Job Location : Southeast Financial Center - Miami, FL 33131

Legacy Parking is a rapidly growing parking asset management company that prides itself on operational excellence, high-touch service, and developing our people. We are looking for a dynamic and strategic General Manager to join our team and lead a portfolio of parking locations in the Miami market.

Position Summary: The General Manager is responsible for overseeing the financial performance, operations, customer service standards, and team development across a portfolio of parking locations. This leader will drive strategic initiatives to ensure alignment with company goals and support location-level managers in delivering consistent service, maximizing revenue, and ensuring operational excellence.

Key Responsibilities:

Strategic & Operational Leadership

  • Develop and execute a regional business strategy aligned with company goals for sustainable growth.

  • Lead and mentor a team of operational managers and frontline staff, ensuring alignment with Legacys culture and values.

  • Implement best practices across locations to ensure consistent service and operational standards.

Operations Oversight

  • Ensure each location is properly staffed, supplied, and compliant with opening/closing procedures.

  • Maintain facility standards including signage, revenue control, safety, and equipment maintenance.

  • Conduct regular audits and quality assurance checks to maintain high service levels.

  • Coordinate cross-functional initiatives with HR, L&D, Accounting, and other internal teams.

Financial Management

  • Own the P&L across all assigned locations; drive profitability by managing expenses and identifying revenue opportunities.

  • Prepare and review budgets, forecasts, and monthly profit/loss statements.

  • Work with managers to improve underperforming assets and maximize performance of all locations.

Client & Customer Relations

  • Maintain high customer service standards and ensure client satisfaction at all locations.

  • Attend client meetings, respond to requests, and build strong client relationships.

  • Support both transient and contract parker revenue strategies in collaboration with client and location teams.

Training & Development

  • Recruit, schedule, train, and evaluate employee performance.

  • Foster a culture of continuous learning and development.

  • Identify training needs and provide or coordinate appropriate resources.

Reporting & Communication

  • Generate and present reports on financial, operational, and service metrics to senior leadership.

  • Provide regular updates to internal and external stakeholders.

  • Lead communication across teams to ensure clarity on goals, challenges, and expectations.

Other Responsibilities

  • Crisis management planning and execution in response to emergencies.

  • Lead and complete special projects, initiatives, and improvements.

  • Provide on-site support as needed, including stepping in for Facility Managers during absences.

Minimum Qualifications:

  • Bachelors degree in Business or a related field OR equivalent operational experience

  • Minimum 5 years of operational and leadership experience in parking or a related industry

  • Proven experience in revenue control, team development, budgeting, and financial reporting

  • Excellent communication and presentation skills (verbal and written)

  • Strong problem-solving skills and the ability to manage shifting priorities

  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Preferred Qualifications:

  • Background in private parking management strongly preferred

  • Experience in shift scheduling and workforce planning

  • Ability to identify new business opportunities is a plus

Qualifications

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Job Tags

Full time, Contract work, Work at office, Shift work,

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