Job Description

About Nana Jacqueline:

Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we’re looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level.

This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results.

Key Responsibilities :

• Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs.
• Oversee all aspects of daily store operations while maintaining exceptional customer service standards .
• Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships.
• Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience.
• Identify and act on sales opportunities, client outreach, and events that enhance store performance.
• Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling.
• Manage scheduling, training, and performance evaluations to support a high-performing retail team.
• Provide consistent feedback and development opportunities for sales associates to reach their full potential.
• Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives.
• Maintain accurate reporting, inventory management, and operational compliance.

Qualifications :

• 3–5+ years of retail management experience , ideally in the luxury fashion or premium lifestyle space.
• Proven track record of leading teams to exceed sales goals and deliver measurable growth.
• Strong expertise in CRM systems , clienteling , and data-driven sales strategy.
• Excellent leadership, communication, and people-management skills.
• Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.
• Passion for luxury fashion, styling, and brand storytelling.
• Professional, polished, and customer-focused demeanor.
• Willingness to work flexible hours and represent Nana Jacqueline at events or activations.

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