Job Description
Job description
As an ITS Help Desk Technician, you will be supporting Alivia Health, LLC- Pharmacy Chain Operations by providing desktop support to include technical advice, guidance, and informal training to customers using hardware and software programs. The ITS Help Desk Technician is responsible for troubleshooting and restoring routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. The primary responsibilities for Field Service include providing great customer service while installing, diagnosing, and solving retail equipment failures within service level agreements at Alivia Health locations. The equipment includes POS (point of sale), registers, thermal printers, laser printers, scanners, servers, PCs, phone systems, RF, networking, pharmacy, and other related computer peripherals. This position involves driving between Alivia Health locations in the Puerto Rico geography to service and install hardware, assisting other neighboring areas with workload, working normal day shift, on call for weekday evenings onsite high severity service calls and rotating weekend and holiday coverage for onsite high severity service calls. The normal shift scheduling for this position may include Saturday and Sunday as normal workdays with two weekdays as scheduled days off or rotating on call.
Minimun Requirements:
***Equal Opportunity Employer F/M/V/D***
...Job Description Company Overview: Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part...
...should be strong in the following: Cabinet installation Interior doors & door frames Window installation (non-structural) Tile installation & repair Floor installation Carpentry Drywall and Paint Renovation sequencing & jobsite flow MIT Track...
...Experienced Drill Rig Operator for Test Borings. Job Details: The ideal candidate MUST be experienced in all phases... ...with at least 5 years of drill rig operation . Including experience in: hollow stem auger, rock coring, mud rotary drilling, split...