Job Description

Job Type Full-time Description Department: Research/Surveillance Location: Hybrid (Remote & Field-Based) Job Type: Full-Time / Non-Exempt / Billable Hours Reports To: Regional Manager(s) This is a Hybrid position in both research and surveillance in the St. Louis, MO area. Frasco will offer comprehensive training as well as assist in obtaining MO licensing for the right candidate. This is an excellent opportunity for anyone looking to gain experience in both investigative research & surveillance! About Frasco, Inc. Position Overview Frasco is seeking a Hybrid Investigator to perform desktop research investigations and field surveillance. This role requires strong analytical skills, covert surveillance abilities, and independent work capability in both remote and field environments. Compensation & Benefits Hourly Rate: $18-$22 per hour (based on experience, education, and region) Medical, Dental, and Vision Insurance Life Insurance, Supplemental Health Insurance, FSA, Paid Time Off, and Paid Holidays 401k with company matching Employee discount programs Key Responsibilities Research & Desktop Investigations Conduct desktop investigations, including Social Media, Background Checks, Medical Canvassing, Locates, Assets, and Record Retrieval. Review assignments to determine case objectives and client expectations. Communicate with clients and managers regarding assignments. Prepare detailed investigation reports and submit findings promptly. Track and input investigation-related time, mileage, and expenses. Surveillance Investigations Conduct covert surveillance and activity checks for insurance claims and private investigations. Capture and document video footage, including ID shots and subject activities. Utilize legal pretext and investigative techniques to gather information. Prepare comprehensive reports with timestamps and supporting evidence. Maintain strict confidentiality and adhere to legal/ethical guidelines. Adapt to irregular hours (nights, weekends, holidays) as investigations require. Attend and testify at hearings when necessary. Competencies & Skills Attention to Detail: Ensures accuracy in research findings and surveillance reports Communication: Strong written and verbal skills for client interactions and documentation Time Management: Ability to prioritize tasks and meet deadlines Independence: Self-motivated, capable of working remotely and in the field with minimal supervision Organization: Ability to stay organized Efficient and effective: Ability to identify and execute a plan of action minimizing waste of time, effort and resources while producing results, value and quality investigations Team: Ability to work in a team environment when necessary Technical Proficiency: Comfortable with smartphones, computers, surveillance equipment, and investigative software Flexibility: Willingness to adapt to unpredictable schedules and changing priorities Requirements Requirements Private Investigator License for the State of Missouri Valid driver's license with a clean record Reliable vehicle for surveillance assignments (neutral color preferred) Basic surveillance equipment (e.g., digital/covert cameras, laptop, smartphone) High-speed, secure internet connection for research investigations Ability to sit/stand for extended periods and meet strict deadlines Minimum auto insurance coverage: $100,000 per person/$300,000 per accident bodily injury/$50,000 property damage Preferred Qualifications Bachelor's Degree in Criminal Justice, or related field Bilingual (Spanish/English) is a plus Experience in insurance claims, fraud investigations, or customer service Military or law enforcement background preferred Performance Standards Maintain a minimum 45% success rate for obtaining surveillance footage Capture at least 25% covert video of a subject's activity in public-accessible locations Lost subject rates must not exceed 8% Burned subject rates must not exceed 3% Reports and video footage must be submitted on the same day the investigation is completed Maintain a minimum of 10% or less error rate for Research/Desktop investigations This is an at-will employment position - Equal Employment Opportunity Employer PM21 Salary Description $18-$22 per hour Frasco

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