Job Summary
Our client is looking for a Help Desk Specialist to provide technical support and assistance to employees or customers. The ideal candidate will have strong problem-solving skills, excellent communication, and the ability to troubleshoot various hardware, software, and network issues.
Key Responsibilities
✔ Provide Tier 1 & 2 Technical Support
✔ Manage IT Assets & Systems
✔ Support Cloud & SaaS Applications
✔ Security & Compliance
Required Skills & Qualifications
Education:
Technical Skills:
Soft Skills:
Preferred Qualifications (Nice to Have)
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