Benefits Include: Free YMCA of the North Membership32% spa discount for all Y team members20% program discounts on various other YMCA programs such as camp, personal training, swim lessons, etc.15 minutes of PAID prep time for each session 1. Job Summary: The Health & Wellness Coach is responsible for coaching virtually or in-person with individuals or groups seeking to enhance whole-person health and wellbeing. The incumbent will elicit and guide an active, collaborative change process while advancing access to whole-person health and wellbeing services and programs in accordance with YMCA policies and procedures. 2. Essential Functions: Conduct initial consultations with clients to assess current status of health and wellbeing Partner with participants in one-on-one or group coaching sessions to explore, discover, develop, implement, and promote lifestyle changes/behaviors that improve health and wellbeing or prevent disease Establish collaborative, empowering relationships; throughout the coaching process, regularly provide guidance, encouragement, support, and accountability to clients Create a safe space (physically and emotionally) for participants to explore and design goals, as well as related action plans Document client session notes in practice management system Measure, monitor, and report on efficacy of the health and wellbeing coaching results Help develop and distribute highly engaging health and wellbeing educational content for both virtual and in-person delivery May develop and conduct health and wellbeing classes and seminars (as needed) May represent the YMCA in the community, participating via in-person and virtual public relations and promotional activities (as needed) Respond to and communicate client concerns and pertinent feedback in a timely manner to supervisor Assist welcoming, scheduling/processing payment, and checking in clients Actively practices referral to other integrative health and wellbeing disciplines within the wellbeing team (with client permission) Explore and engage in opportunities to grow client base through interactions within community Advise on health and wellbeing coaching and philosophy of whole-person wellbeing when the organization is establishing new culture, products, programs, and services 3. Relationships: This position reports to the Director of Health and Wellbeing Coaching who reports to the Vice President of Whole-Person Wellbeing. The incumbent interacts regularly with members and clients, responding to their needs and provides feedback in a professional manner. The incumbent also interacts with other members of the Health and Wellbeing Coaching and Wellbeing teams. 4. Qualifications: Required Current National Board of Heath & Wellness Coaches (NBHWC) certification through National Board of Medical Examiners (NBME); credential must be maintained during employment One year of experience in one-on-one coaching Understanding the application of stages of behavioral change, as well as coaching psychology (e.g., positive psychology, motivational interviewing, appreciative inquiry) Experience in developing, monitoring, measuring, communicating, and reporting on health and wellbeing initiatives Knowledge of HIPAA compliance and regulations Demonstrated competence in multi-tasking Ability to work independently and as a part of a team Proficient in using technology platforms (e.g., Microsoft suite, Zoom) Ability to provide clients with guidance and information about the benefits of coaching as an integral part of their overall whole-person health and wellbeing Demonstrated ability to motivate others to achieve their health and wellbeing goals Excellent customer service, active listening and verbal communication skills Ability to build strong relationships with individuals Demonstrated ability working with a diverse population and ability levels Values philosophy of whole-person wellbeing (i.e., mind, body, spirit, community and environment) Ability to respond to safety and emergency situations Flexibility to travel and deliver services at multiple locations Available evenings and weekends Preferred Bachelors degree from an accredited institution in health education, health promotion, exercise science, nutrition, psychology or other health-related subject Group coaching experience Preferred Specialization Masters degree from an accredited institution in clinical psychology, counseling, clinical social work, or other related area Minimum of 1 year of work experience in counseling other mental-health therapeutic setting Understanding of trauma-informed care 5. Work Conditions: Ability to lead assigned classes, workshops and sessions, demonstrating movement techniques as required Stretch, bend, and lift up to 50 lbs and move heavy equipment on a daily basis Ability to recognize and react calmly and effectively in the event of an emergency Flexibility to travel and deliver services at multiple locations 6. Additional Notes: This job description represents the major functions of the position, but it is not intended to be all-inclusive. The incumbent is also responsible for taking direction from the Vice President of Whole-Person Wellbeing or their representatives in completing projects or performing duties deemed necessary for the branch or associations success. Diversity, Equity and Inclusion Pledge The Y of the North is committed to the work and everyday practices of eliminating disparities and eradicating of unjust systems to become a multicultural, anti-racist and anti-oppressive organization. YMCA of the North team members and volunteers must exemplify the associations mission, vision and values of caring, equity, honesty, respect and responsibility. The YMCA of the North continues to develop plans and strategies to ensure team members and volunteers reflect the demographics of the communities we serve. We will continually conduct institutional racism and oppression review of our policies, procedures and practices in recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; layoffs; terminations; and the ongoing development of a multicultural, anti-racist and anti-oppressive work environment and culture that promotes equity and respect for the human dignity of all. We value and respect this diversity and choose to be inclusive through our acceptance of all.
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