Responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Education/Experience:
High School Diploma or equivalent.
Entry level to 2 years customer service related experience required.
Skills and Competencies:
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one’s time.
Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.
Major Job Duties and Responsibilities:
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
...Business Litigation Associate (JuniorMid Level) Join to apply for the Business... ...class years 20202022) to join its Boston office. The ideal candidate will have prior experience... ...#TPOPS Seniority level ~ Seniority level Entry level Employment type ~ Employment...
...looking for a Translator in White, GA! Job Summary :We are seeking a highly skilled Bilingual Technical Translator proficient in Korean to English to join our team to start IMMEDIATELY! Pay : +$35.00/hour (BOE) Key Responsibilities: Accurately translate...
...Supplemental Health Care is seeking a LPN / LVN School Nurse for a local contract job in Wappingers Falls, New York. Job Description & Requirements ~ Specialty: School Nurse ~ Discipline: LPN / LVN ~ Start Date: ASAP ~ Duration: 13 weeks ~32 hours per week...
...This job requires Japanese language ability. JD is available in Japanese only. Public Policy and Government Relations Specialist / Mercari Hallo (HR) ...
Seasonal Housekeeping/Custodial Worker -- Lake Wister State Park This is a part-time, entry level, role assigned responsibilities involving the care and cleaning of park property including lodge rooms, guest cabins, and/or other park facilities. Typical Job Duties...