Responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Education/Experience:
High School Diploma or equivalent.
Entry level to 2 years customer service related experience required.
Skills and Competencies:
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one’s time.
Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.
Major Job Duties and Responsibilities:
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Job Description Job Description CDL-A Pneumatic Tanker Driver 31% Gross Pay ($1,800 - $2,100+/wk) GBR Transport Alvarado/Fort Worth, TX Are you a disciplined, experienced Class A driver looking for a high-earning 1099 position with a steady, local-ish route...
Job Description GHR Healthcare - PH Division is seeking a travel nurse RN Post Partum for a travel nursing job in Cambridge, Massachusetts. Job Description & Requirements ~ Specialty: Post Partum ~ Discipline: RN ~ Start Date: 02/10/2026~ Duration: 12 weeks...
...Job Description LeaderStat is seeking a travel nurse RN Perioperative for a travel nursing job in State College, Pennsylvania. Job Description & Requirements ~ Specialty: Perioperative ~ Discipline: RN ~ Start Date: 03/02/2026~ Duration: 13 weeks ~40...
...Quick job details: Location : Cleveland, OH Position: Medical Director (Primary Care) Start Date : 60-90 days Schedule... ...Mon - Fri Patient population : Geriatric Split: 80 % clinical | 20% Admin EMR : DASH Designed & built for clinic...
Location: Downtown Cincinnati (45202)Schedule (Jan 6Mar 24, 2026):Wednesdays: 6:308:30am & 4:005:30pmThursdays: 6:008:30am (Morning Only)Fridays: 6:308:30am & 4:005:30pm~910 hours/weekResponsibilities:Supervise kids in the morning (already dressed/fed)Morning:Ensure son...