Job Description

Job Description

Job Description

At Portillo’s we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun.

Cashier responsibilities include:

• Greet our guests with a friendly smile and provide BUN-believable customer service.
  • Describe our delicious menu items and answer any questions the guest may have.
  • Quickly and accurately take orders and take payments both behind the cashier counter and outside in the drive thru.
  • Able to work with a sense of urgency to make our long lines look like a piece of cake, chocolate of course.
  • Work as a team player to help and serve others (team member and guests).
  • Pass out food orders to guest while cleverly rhyming order numbers with your freestyle skills and be everyone’s favorite person- the one that hands out the food!
  • Take catering and take-out orders over the phone. Check to ensure on-line, catering and phone orders for accuracy, accept payment, serve alcoholic beverages (must be 21) and help guests plan their special events.

What’s in it for you?

Hot dog! The pay rate for this role is $15.25 per hour. This position is also served with:

• An additional $2/hour for all hours worked after 11 pm, $2/hour during inclement weather, and $3/hour to work on holidays*
• Flexible schedules
• Free shift meals
• Career advancement opportunities - we’re growing!
• Educational benefits
• Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
• Counseling and support resources through our Employee Assistance Program (EAP)
• Daily Pay: Access your pay when you need it!
• Monthly “Franks a Lot” Team Member appreciation

Working full time (30 hours or more per week)? You’ll also be eligible for a bun-believable benefits package that includes:

• Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
• A flexible time off program
• Our 401(k) with company match
• Paid life insurance
• Flexible Spending Accounts - healthcare and dependent care
• Beef Stock – our Employee Stock Purchase Plan**
• Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
• Learn more about our benefits here

*Easter, Memorial Day, July 4, Christmas Eve, New Year’s Day

**Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period

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